Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

I am experiencing an issue after the recent UI update, and I would like to know if anyone else is facing the same problem.

Before the update, the tool worked correctly: 

Audio Dubbing and Video Dubbing were separate

After the update, both tools are now combined under the 

, and this is causing incorrect behavior.

Audio Dubbing and Video Dubbing consume the same number of credits

One from the previous version (working correctly)

One from the current version (not working properly)

In the video, I show a project created less than a day ago that correctly used 2 credits, and then I try to process the same video again, where it now consumes 6 credits.

The issue persists, so this seems like a 

platform/UI issue rather than a local problem

, and it is directly affecting my credits and workflow.

Is anyone else experiencing this?
 Is there any way to fix this or revert to the previous version?

Audio Dubbing using same credits as Video Dubbing after UI update (bug?)

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