Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

I choose the avatar, create the script, provide precise instructions, upload a photo of the setting, and generate the video. When I press play, the video always has a serious pronunciation error in Brazilian Portuguese. I go to the “frame-by-frame” option in “Edit” and request a correction for that specific scene. However, it costs me the same number of credits as a completely new video. This is unacceptable. I need help or my money back. 

Problem with the avatar's mispronunciations and credit usage during re-editing.

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