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hi, for some reason my Seedance 2 videos have failed. On the web app, they get hung up at 99% on the iOS app it stays at 0% for a few minutes then says process failed.

I have tried this over 10 times, shorter prompts, different avatars, browser cs. App. Nothing works.

Here’s a video ID as one example. My account has many.

Also - my account has been deducted 50 credits per video, can you reinstate all of them? 

A little desperate to complete this project and quite frustrated. 

Severance 2 videos

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