Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

Hi everyone - we have an update on this based on your feedback! The team has rolled out a toggle option so you can now choose lipsync only on unlimited photo avatar mode. 

Under Unlimited - you can now choose between Full Body Motion, or Lipsync Only (Legacy). Please see the photo here and let me know if you have additional questions. 

The product team rolled out the previous update with full body motion based on user feedback that switching from Avatar IV to Unlimited resulted in a downgrade in quality. However, all of your feedback in this thread helped us understand additional use cases where lipsync only is preferred. Thank you for voicing your concerns.

We appreciate your feedback and for your patience as the team worked on a fix to get you back to creating your video projects as desired. 

My unlimited avatar suddenly started moving her hands as well as the lip sync.

Is this a glitch or a permanent change? I don't want my unlimited avatar video has any motions except for lip sync. It looks so unnatural.

new motion on unlimited avatar

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