Feature requests, feedback and ideas for the HeyGen team

Feedback & Requests

I currently have a monthly subscription, but I am unable to cancel it through the website. The option to cancel does not appear to be working, and I am also unable to remove my payment card from the account.

Since I am no longer using the software, I kindly request that you cancel my subscription immediately and confirm that no further payments will be processed.

If you need any additional information to complete this process, I will be happy to provide it.

Request for Cancellation – Unable to Remove Payment Method or Cancel Subscription

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