Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

Hello everyone, I've been trying to do a video from a PowerPoint file, which is something I used many times before on this platform. Recently, and more precisely, in the last 24 hours, I get all sorts of troubles.
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Although I'm using the same workflow, I create a presentation on PowerPoint with Speaker Script and upload it to the platform in Haitian. Whenever I click to change the voice, all the script gets scrambled. Even when I try to keep everything to default and just don’t touch the script, the voice over, or any other option, it just generates the video with unmatched voice over with the slides, and even with a white screen, for several minutes.
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Is this only me? There are some updates that have happened behind the scenes that cause trouble. 

Does anyone else have a hard time creating video from PPTX/PDF recently?

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