Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

I'm experiencing an issue with the "Body Movement" (Full Body) feature. When I first started using it, my avatars would generate with full body movement perfectly fine.

However, for a while now, even though I still have the "full body" option selected, the final rendered video only shows lip movement; the body remains completely static.

Is this happening to anyone else? Is this a known bug, or am I doing something wrong?

I have an additional question: I was under the impression that using this feature with the unlimited avatars isn't supposed to consume credits, is that correct? I'd like to know if this glitch could be related to that.

Issue with "Body Movement" - Only lips are rendering, not the body.

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