Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

I’m currently experiencing an issue where captions are no longer appearing in generated videos.

Previously, captions were automatically included with an option to toggle them on or off, but this feature seems to be missing now. Because of this, I have to use another platform just to add captions, which takes extra time and effort.

Additionally, editing within HeyGen just to add captions uses more credits, which is not ideal since captions are supposed to be included by default.

VIDEO AGENT: Problem with Missing Video Captions

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