Feature requests, feedback and ideas for the HeyGen team

Product feedback & requests

The features we use most are actually quite simple: generating digital human videos where the character is either sitting or standing, with natural expressions, perfectly synchronized lip movements, and realistic details. If we really needed to produce short dramas, we would use other professional software instead of HeyGen.

Our company has subscribed to several paid HeyGen accounts, but we feel that the quality of the digital humans generated has become inconsistent lately. Some results even look obviously fake, clearly identifiable as digital human videos. Overall, the performance seems worse than it was a year ago. This is especially true for HeyGen Avatar 4, which is more expensive — shouldn’t it deliver better results than HeyGen 3? Yet that is not the case.

Does anyone else feel the same way? Please share your experiences and opinions. We hope HeyGen’s official team will take this seriously.

Lastly, before releasing version upgrades or feature updates, could the official team make a post to communicate with us users and listen to our suggestions? After all, we are the heavy users, and we know our real needs best.

Also, people from countries such as China, South Korea, Japan, Vietnam, and the Philippines do not express themselves as emphatically as Americans do when speaking. What I mean is that when people from these countries talk, they give the audience a feeling more like chatting with family or acquaintances, rather than sounding like salespeople. Therefore, I hope HeyGen can take this into account.

Who else thinks HeyGen should focus its resources on perfecting speaking-style digital humans first, instead of constantly adding new features and tweaking the interface?

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