Connect with other users for tips and advice. For immediate help, email support@heygen.com.

Ask the community

I'm creating all my videos using my chosen AI voice clone, created from my voice (with a Scottish accent). Each time I edit videos I am double checking that I've selected the correct voice and testing it before I generate the video.

However, my videos regularly contain a random English or American voice (instead of the Scottish voice that I selected). Sometimes this will be just for one section of the video, but I've also had cases where multiple sections or all sections of the video are in a completely different voice from the one I have chosen.

Any suggestions on how to fix this? It seems like a bug. I have deleted all my voices apart from the one I want to use and double checked / re-generated my videos.

`Random AI voices appearing within my videos

Home

Forum

Events

Content

People

Contributors

Albums

Groups

Chat

Channels

Tools

Help

Connect with the community, find inspiration, and learn how to make your best videos. 

HeyGen

Dive deeper in the Geniverse. Learn, connect and level up with HeyGen.

HeyGen Community

Login to the HeyGen community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.