Connect with other users for tips and advice. For immediate help, email support@heygen.com.

Ask the community

I have a 3D cartoon avatar with looks with him looking at the camera and ones turned left and right. I keep trying to upload one where he is turned facing away but it keeps getting rejected. What is the point of not accepting ANY image that is uploaded, especially when the clothes, hair, etc. of the character is the same in the other images? Is there a way I can get this image added to the group?

Refuses to accept a new look for an avatar

Home

Forum

Events

Content

People

Contributors

Albums

Groups

Chat

Channels

Tools

Help

Connect with the community, find inspiration, and learn how to make your best videos. 

HeyGen

Dive deeper in the Geniverse. Learn, connect and level up with HeyGen.

HeyGen Community

Login to the HeyGen community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.

Hey, complete your profile

Power up your work with these tools