Connect with other users for tips and advice. For immediate help, email support@heygen.com.

Ask the community

Heygen, I need my money back asap. Your product promises heaven, delivers nothing. I just subscribed to unlimited, tried generating my first video using heygen existing template and at generate it goes to 75% then asks me to pay more credits. To finish a 48 sec video generated from your own templates? I spent almost 2 hours with nothing to show for but wasted time and money plus stress. This product needs to be pulled off and you should not lie to consumers through false advertising. Action is needed urgently. Check reviews on Trustpilot, one star is a far cry for this product.

THIS IS HORRIBLE - NEED MY MONEY BACK

Home

Forum

Events

Content

People

Contributors

Albums

Groups

Chat

Channels

Tools

Help

Connect with the community, find inspiration, and learn how to make your best videos. 

HeyGen

Dive deeper in the Geniverse. Learn, connect and level up with HeyGen.

HeyGen Community

Login to the HeyGen community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.

Hey, complete your profile

Power up your work with these tools