Feature requests, feedback and ideas for the HeyGen team

Feedback & Requests

Thank you for adding extra credits to my account. However, my main concern is not about the credits, but about the video generation quality in the paid version of Avatar IV.

Here are the exact issues I’m still facing:

1. Hand movements are unnatural and incorrect at certain points.

2. Lip syncing is off in multiple frames.

3. Background movement is too fast and unrealistic.

4. people in the background are walking backwards, which looks highly incorrect.

No matter how many times I try to regenerate, the quality stays the same every time. It doesn’t improve and the results remain disappointing. The free version was actually generating more accurate videos compared to what I am getting in the paid plan. My request is for better quality output in the paid plan, as that’s what I upgraded for not just extra credits.

Kindly review this issue and let me know when these quality problems will be fixed.

Paid Avatar IV Quality Issues Not Resolved

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