Feature requests, feedback and ideas for the HeyGen team

Feedback & Requests

This is an appeal to HeyGen to be more transparent on release notes, bugs and status of tools released on the platform.  I am creating videos in Studio V2 and more random bugs appear.  Now scrambling keystrokes in the script editor.  I reached out to support and got this response.

Hi there,If you would like to access the old studio version, you can feel free to use 

 to access the previous version of the tool. But just a heads up your work will be lost if you switch to the old editor. You will need to create your video from scratch.The new AI Studio is still in development, and some features haven’t been fully implemented yet, which might be causing the issue you’re experiencing.Please let me know if you need further assistance or run into any other issues!

 Start over?  HeyGen team, you need to clearly label tools that are in Beta as such.  You need to clearly state that if you use this tool, you could lose your work and have to start over. You need to understand that real people pay for and use your platform for real world work and cannot afford to scrap everything and start over.  Your technology is amazing, but you need to be responsible business people and respect the time and money your customers invest in using your platform.

Studio V2

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