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I renewed my Creator Plan on June 26, 2025, but I did not receive any new Generative Credits. Just 3 days later, I received a message saying that I’ve used up my 20 Add Motions.

Could you please explain why I didn’t get fresh credits after renewing?
 I kindly request that you resolve this issue as soon as possible.

Thank you,
Abdul Munim
abdulmunimnaz@gmail.com

Subject: Why Didn't I Receive New Generative Credits After Plan Renewal on June 26?

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