Feature requests, feedback and ideas for the HeyGen team

Feedback & Requests

HTML 5 video players do not support the srt file format for captions. The HeyGen player is using the vtt format for example. It would be great to either make this the default or add it as an option to download and host elsewhere.

At the moment I have to use browser dev tools to find the caption track on the HeyGen video source, open the vtt file in a new tab, then copy and paste it into a new document, then save with the vtt file extension. 

Allow export of vtt as well as srt files for captions

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