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I’m reaching out to request your kind assistance regarding 4K video output for my AI avatar.

I recorded a 2-minute video using my DJI Pocket 2 in 4K at 60fps and connected it to my laptop via cable to update my AI avatar. However, after uploading and generating the avatar video, I found that 4K download was not available.

Thinking the issue might be related to my plan, I upgraded from the Creator Plan to the Team Plan, hoping it would unlock 4K output. Unfortunately, I’m still unable to export in 4K, which has left me quite disappointed.

Could you kindly provide a step-by-step guide or clarify the exact requirements to enable 4K output for AI avatar videos? I want to ensure I’m doing everything correctly on my end.

I truly appreciate your help and look forward to your advice.

Request for Step-by-Step Guidance on 4K Output for AI Avatar Video

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